Questions and answers

What is the service interval for Audi car?: 15,000km/1year whichever comes first.
Do I have to make any appointment to send my car in for service/repair?: Yes, please call our general line at 03-7688 7688 for appointment. It is advisable to pre-book appointment a week in advance.
How is the availability of Audi parts in Malaysia?: Most parts stocked are common and fast moving items, mainly for models sold by Euromobil.
How many Audi service centres are available in Malaysia?: (1) Audi Centre Glenmarie.
(2) Audi Juru, Autocity Penang.
(3) Audi Johor - target opening in 3rd quarter.
What is the warranty period?: 4 Years/200,000km whichever comes first.
What does the warranty covers?: Warranty covers manufacturing defects except for wear & tear items.
Does Audi car comes factory installed with navigation system? If not, can owners retrofit?: Navigation system for Malaysia is still in development process. No retrofitting possible for the current specification.
Does Audi recommend retrofitment/customization to its product?: Yes, only with Audi Genuine Accessories or S-Line products offered by Audi AG.
What is the number for Audi Breakdown Service?: The dedicated number is 012-6981661 and its applicable for Klang Valley area only.