Owning an Audi has its benefits, and now we're adding more value to your Audi experience. Combining a team of qualified customer service professionals with a comprehensive roadside assistance programme, we are dedicated to providing peace of mind, convenience and reliability when you need them most.
Toll-Free (Local): 1800-22-2834
Tel (International): 603-7841 5676
Email: [email protected]
Note: The customer care team is available Monday - Friday, 9:00am - 5:00pm, excluding Public Holidays.
Audi Roadside Assistance is available 24 hours a day, 7 days a week and is a mere call away: 1 800 22 AUDI (2834)
Breakdown towing If your vehicle becomes disabled due to a breakdown, towing will be provided to the nearest authorised Audi Dealership or service facility.
Accident Towing In the event of an accident, 24-Hour Audi Roadside Assistance includes towing directly to the nearest authorised Audi Dealership or service facility.
Terms & Conditions
If your registered Audi is disabled due to any mechanical breakdown outside of your registered home state address, you may be reimbursed for trip interruption expenses. Your coverage includes reimbursement for any one of the below with the engagement of the Audi towing service.
Accommodation Up to RM300 per person/night up to a maximum of 2 nights. Claimable for up to 3 passengers in the vehicle, 3 times a year.
Alternative transportation Car rental, up to RM300 per day up to a maximum of 2 days, claimable 3 times a year.
Taxi, up to RM60 per trip
Terms & Conditions
When in Brunei, Singapore and Thailand, cross-border towing will be covered for a maximum limit of 80 km roundtrip to the closest Malaysian border or checkpoint. Should the towing distance exceed 80 km, the customer will bear the cost of the remaining distance at RM1.50 per additional km towed.
Get further information and specific offers from any of our Audi Service Centres.