1. What is the problem with the affected vehicles?

According to information provided by the manufacturer Takata, the gas generator of the affected Takata front airbags may rupture when the airbag is triggered during an accident if the propellant inside it displays signs of ageing due to extreme ambient influences. As a result, metal pieces of the gas generator can eject through the passenger compartment and severely injure the occupants.

2. What is the cause of the fault?

Takata perceives the cause to be possible ageing of the propellant under extreme conditions, for example under the influence of moisture and temperature. This can lead to accelerated propellant combustion in the gas generator. In turn, this may generate excessive pressure inside the generator, which may cause the housing to rupture. The change to the propellant can occur because of the effects of moisture and temperature over a long period.

4. Which vehicles are affected by the fault?

Certain Audi vehicles equipped with driver or passenger front airbags supplied by Takata may be affected by a recall. The following models, based on year of manufacture, are included:

5. What needs to be repaired in the car?

For Recall Campaign cases 69BR, the gas generator of the driver front airbag will be replaced with a component with a different propellant. For Recall Campaign case 69S8, the complete drive airbag module must be replaced on all vehicles affected. For Recall Campaign case 69R7, the complete front passenger airbag module must be replaced on all vehicles affected.

1. What is the problem with the affected vehicles?

The pressure cylinder of the curtain airbag can corrode over time if there is a problem with the water drain system for the panoramic sunroof, e.g. as a result of dirt.

2. What is the cause of the fault?

If the water drain in the panoramic sunroof is not functioning properly, water can seep into the vehicle's headliner. If enough moisture accumulates, the foam adjacent to the pressure cylinder of the curtain airbag can become wet. This can cause corrosion on the pressure cylinder.

3. What effect does the fault have? / What can happen?

The corrosion can cause the pressure cylinder of the curtain airbag to rupture.

4. Which vehicles are affected by the fault?

The affected vehicles are Audi Q5 models manufactured from May 2010 to August 2016.

5. What exactly needs to be repaired in the car?

The vehicle will first be checked for water seepage in the area of the panoramic sunroof and for proper water drainage from the panoramic sunroof. The surface of the pressure cylinders of the curtain airbags will then be inspected for corrosion, the adjacent foam will be removed, and anti-corrosion wax will be applied to the pressure cylinder. If corrosion is already present, the curtain airbag will be replaced.

1. What is the issue with the affected vehicles?

93T7: The high-voltage battery seal does not meet specifications under certain conditions.

93VN: Some individual cell modules of the high-voltage battery may display technical irregularities.

2. What is the cause of the fault?

93T7: Insufficiently robust high-voltage battery sealant can lead to battery leakage.

93VN: These issues are caused by deviations in the manufacturing process at the respective battery module supplier.

3. What effect does the issue have? / What can happen?

93T7: If liquid reaches the high-voltage battery, the insulation resistance drops. If this drops below a defined threshold over time, first a yellow then a red driver message will appear in the instrument cluster. Contact an Audi dealership without delay in the event that a red driver message appears, short circuits may occur which may increase the risk of the vehicle catching fire.

93VN: The high-voltage battery may overheat. In turn, this may result in an acute fire hazard, with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle, as well as significant material damage.

4. Which vehicles are affected by the issue?

93T7: Exclusively the Audi e-tron GT and corresponding derivatives manufactured between 22 September 2022 and 28 August 2023 are affected.

93VN: Audi e-tron GT and RS e-tron GT vehicles manufactured between 09 January 2020 and 16 February 2024 may be affected.

5. What exactly needs to be repaired on the car?

93T7: A leak test will be carried out in order to identify possible leaks in the high-voltage battery. If a leak is discovered on the high-voltage battery, a replacement will be required.

93VN: For safety reasons, the battery modules must be checked and replaced if necessary.

6. Can I continue using the car until it can be repaired?

93T7: Yes, you can continue to drive the car.

93VN: Yes, customers should temporarily limit the charging target to 80 percent capacity. This significantly reduces the load when charging and discharging the battery. The charge limit can be set via the charging target menu in the MMI or in the myAudiWorld app. As this setting may change during vehicle use, the current value set as the limit must always be checked prior to charging the vehicle and set to a maximum of 80 percent, if necessary.

7. How did Audi discover the fault?

93T7: The issue was discovered during an internal investigation by the supplier company responsible.

93VN: Information was provided by another Group brand.

8. Is the issue noticeable?

93T7: The insulation fault is shown as a warning in the instrument cluster in the form of a driver message (yellow or red) concerning the electrical system.

93VN: No.

9. Are there potential dangers?

93T7: Water entering the high-voltage battery area can become a threat to life.

93VN: If cell modules display irregularities, it could lead to the high-voltage battery overheating. In turn, this may result in an acute fire hazard, with the associated risk of severe or fatal injuries to people inside and/or outside the vehicle, as well as significant material damage.

10. Is a mobility option possible?

Yes, your preferred Audi dealership will liaise directly with you to arrange suitable mobility solutions, if required.

Yes, you can drive the car until the repair is carried out. As part of the recall campaign, Audi recommends having the replacement work performed as soon as possible at an Audi Partner once the replacement parts are available.

We were informed of the process discrepancy and this potential problem by our supplier. It was also the result of individual customer complaints and in-house tests and simulations which are part of our continuous product monitoring programme.

For cases 69BR, 69S8 and 69R7: No, we are not aware of a single instance in which the gas generator for the driver airbag in an Audi vehicle has ruptured. For case 69P1 and 93T7: Yes, we are aware of a few individual cases.

No, Audi AG is not aware of any cases of this kind.

No.

For cases 69P1 and 69R7, the vehicle's passengers can be injured if the pressure cylinder ruptures. To date, we are not aware of any cases resulting from the fault.

For cases 69BR, 69S8, 69R7, 69P1 and 93T7, the repair can be carried out by any Audi Partner in the affected countries.

For case 93VN, battery modules can only be replaced by a certified Audi Partner (high-voltage repair centre).

Please contact your preferred Audi Partner to schedule an inspection as soon as possible, or key in your VIN and fill up the form in the service action section above. You will be contacted by an Audi representative within 3 working days.

Yes, an appointment should be made without delay so that the work can be performed promptly and so that your Audi Partner can have the correct parts ready for your vehicle.